Quality pros have many names for these seven basic tools of quality, first emphasized by Kaoru Ishikawa, a professor of engineering at Tokyo University and the father of "quality circles." Start your quality journey by mastering these tools, and you'll have a name for them too: indispensable.ĭiagram (also called Ishikawa or fishbone diagrams): Identifies many possible causes for an effect or problem and sorts ideas into useful categories.Ĭheck sheet: A structured, prepared form for collecting and analyzing data a generic tool that can be adapted for a wide variety of purposes.Ĭontrol chart: Graph used to study how a process changes over time. "The Old Seven." "The First Seven." "The Basic Seven." Quality Glossary Definition: Seven tools of quality
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